No company can ignore the benefits of cultural competency. Each person has their belief systems, approaches, and interests, which impact how we think and behave. These attitudes can be hurtful to others. Often, we aren’t even aware of our unconscious bias. 

The best businesses want effective interaction between people of varying cultures, backgrounds, and ideals. This isn’t simply about religion and race. It’s about age, gender, sexual orientation, ancestry, and more. We have to find ways to see how we can work together despite our differences. This makes for successful teams. 

Cultural sensitivity training can prevent interpersonal conflicts of culture that impact workflow. It minimizes thinking and action that lead to harassment, discrimination, and retaliation. Cumhacht Coaching & Consulting uses its resources to help employers build a cultural framework that underlines how our subconscious bias interferes with relationships. We create a foundation for better communication and stronger connectivity. 

We have a habit of focusing on our differences. The tendency is to let our subconscious withdraw and choose sides. Consulting is a natural way to develop mutual empathy and reach common ground. Here are a few benefits of empathy training and how our counsel changes unconscious bias. 

Our training won’t impact just internal operations. Our insensitivity can drive the all-important customer, client, or vendor away as well. If employees cannot sufficiently assess how others interpret their intentions, the business cannot generate true value. 

Self-awareness training works to break down that disconnect. It teaches us how to develop and market ourselves in alignment with the cultures we interact with. We do this by taking unbiased approaches to even the most targeted cultures. It’s also about a greater response to feedback and providing a high-end level of customer service. 

As the smart business owner knows, customers and clients want to trust us. They want to be loyal and come to trusted brands for products and services. Businesses with cross-culture knowledge will have a noticeable edge over the competition. 

Employees cannot grow culturally without the support of management. The company can set up standard policies about bias and discrimination. But without substantial cultural sensitivity within management, no structuring will be effective. 

Poor human resource management leads to high turnover rates, shoddy performance, and deterioration of the work climate. When management has the appropriate cultural insight, they don’t simply follow the plan; they use their position to inspire. 

Cultural sensitivity training for management examines individualism versus collectivism. This is the degree that people look after themselves in conjunction with their responsibility to their work community. 

Those in management have to understand that cultural values are about emotions and perceptions. Management has to focus on alignments between cultural thinking and behavioural responses. Our in-depth look at unconscious bias builds a framework that delineates individual and group attitudes or behaviours.